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LumaPix :: Support :: Remote Assistance
Remote Assistance
To request a remote assistance session, you must first email support(at)lumapix(dot)com to describe your issue.

When a LumaPix support person is ready to begin a remote assistance session, enter your name and click the "Begin" button.
Enter your name: (optional)
 
NOTE: After clicking the "BEGIN" button, click "RUN" when asked, and "ALLOW" if your firewall requires approval.

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